Luxoria White with Shelves and Sofa

Instructions for this are quite difficult. Packaging isn't completely labeled, I'm still working with customer service for getting the locking mechanism to work properly.
The bed looks great in the space though. Just know that this is far more difficult than any Ikea build.

Absolutely gorgeous murphy bed, which has elevated my living room and home to a place of minimalistic, quiet luxury. I feel happiness every time I walk into my room and see my wall bed. That in and of itself is a huge luxury in a busy and often unsatisfying and difficult world. I also purchased a beautiful transformer table and am equally satisfied with both items. They are my first purchases from you guys, and definitely won't be the last. Thank you!

Cannot stress this enough— one of the best investments and really maximizes storage. I’ll admit I was a bit nervous at first to order this, however I couldn’t be happier with my NYC Murphy Bed/ couch!! It’s very comfortable, maximizes storage and the team was so efficient in responding to ALL my questions (I had many), as well as partnering with another company to assemble the bed. The movers were quick, efficient, and very effective! The bed is also a huge hit! Thanks so much Murphy Beds NYC!

Good quality. Good communication with seller.

I purchased a Luxoria White Shelf unit with Sofa.

First, the manager, George, was responsive. There was a slight delay in delivery related to the snow storm but he kept me well informed. Additionally, every time I called the office, someone picked up and addressed questions accordingly.

Second, I live in a 100 year old building. It was challenging to determine the best way to secure the unit. I emailed George to ask about potentially swapping the piston mechanisms to ones that would have less counterforce in hopes that a piston with less strength would allow me to secure to the wall without having to find a proper stud. He responded to every email within 12 hours and was able to contact the engineering team to ask for their recommendations within a day. Though I ultimately found a solution using the originally included pistons, I am appreciative of his professionalism. To be clear, my issue stemmed from the difficulty in finding studs in a plaster wall. I ended up hiring my super to use his in wall camera to find three studs and we were able to secure it appropriately. The issue was not with the unit itself.

Third, the engineering and quality on these units are phenomenal. The sofa is sleek/modern and extremely comfortable. The murphy bed and bookcase unit is a great looking addition to my living room. Pulling down and putting away the bed is a breeze.

Finally, I took my time putting the units together and I'm glad I did. It is not overly complex but it is a bit tedious. I encourage all persons putting the unit together on their own to pay close attention to the instructional chapters related to the piston placement. The unit must be secured. Otherwise, you face the possibility of the bookcase falling towards the position of the bed. This is expected with all murphy beds.

I highly recommend the company and the murphy bed/sofa. I did a lot of research on murphy beds of this type and I'm glad I settled on the Luxoria with Sofa. Quality is comparable to units that cost 7k on other sites.

Thank you, George and the murphybednyc team!